With the advent of the Internet, everything has become so easy and stress-free. Gone are those days when you have to rush to recharge outlets for mobile top-ups, DTH recharge or queuing up at electricity bill counters. These are the things of the past and literally have zero relevance now. Care to know the reason? Online recharge wallets have become so viable to use that even a non-Internet savvy person finds these apps comfortable enough to do the transactions. Out of all the apps available, PayTM and Mobikwik is leading the pack because of their massive reach and convenient user experience. Here are few other things that can help you decide which one is better-
PayTM has better reach, accepted everywhere
Post demonetisation, these digital wallets have worked as a saviour for small retailers. The transaction through wallets become a norm and at this time PayTM was one single app which captured 70 percent of the market. Most of the transactions were done through PayTM as Mobikwik and FreeCharge stayed much behind the former. In fact, the ease of using the Paytm wallet was the biggest reason behind the success of it. Freecharge and Mobikwik were more identified as the recharge platform than anything else.
More bundles of cashback at Mobikwik
Usually, PayTM used to offer huge cash backs, offers, deals and discounts but as the popularity of the app grew, there are hardly any perks offered by the company. On the contrary, Freecharge and Mobikwik are now bringing new deals to attract consumers which are actually worth trying as it ends up saving your money. So if you do not own loyalty to PayTM, you must try other apps for recharging your mobile phone, DTH, electricity bills, booking bus, flight tickets etc.
PayTM customer support is as same as Mobikwik’s – indifferent
Sadly, the customer experience while dealing with PayTM Customer Care Number is same as Mobikwik customer support. If you had failed transaction, both companies take seven days to refund the money. Apart from this, there is no immediate resolution to customer’s problem. The turn around time for Mobikwik Customer Care team is twenty-four hours which is too much in today’s time when everything is happening at the flick of a minute.
Multiple services to offer
These mobile based apps are now not only offers recharge deal but you can shop endlessly here. PayTM has an online shopping mall where you can shop anything, book movie tickets, flight, bus tickets, hotel booking, pay the electricity bill, internet recharge and what not. Mobikwik is limited to bookings and third party transactions.
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